Medical Office Reception & Operations Lead

The Alden Network; Aurora (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid Holidays

Paid Sick Time

Paid Time Off

Retirement / Pension Plan

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Job summary

The Alden Network in Aurora, IL is seeking a part-time Office Administrator to direct the overall office operations within the Medical Records department. The role requires flexibility to work evenings, some mornings, weekends, and holidays as needed, with a casual schedule under 17 hours per week.

Responsibilities include reviewing policies, coordinating reception, recruiting and scheduling staff, and maintaining files and reports.

Qualifications

• High school education or equivalent; some college preferred.
• Knowledge of administrative practices, procedures, and guidelines.
• Accurate typing, filing and record keeping skills.
• Good communication skills.
• Must be able to read, write and speak the English language clearly.
• Ability to make independent decisions when circumstances warrant and stay calm during emergencies.
• Able to deal tactfully with residents, family members, visitors, personnel, government agencies, and the general public.
• Leadership and supervisory abilities; able to work harmoniously with staff.
• Patience, tact, a cheerful disposition, and enthusiasm.

Responsibilities

• Review department policies and procedures annually for revisions and make recommendations to the Administrator.
• Meet with the receptionist to identify and correct problem areas and improve service.
• Recruit, interview, and select personnel with Administrator approval.
• Schedule department work hours and assignments to expedite work.
• Complete timely performance evaluations.
• Make daily rounds of reception to ensure duties are performed correctly.
• Answer phone promptly and relay messages to proper individuals.
• Greet and direct visitors to sign in.
• Type, file, copy materials and maintain all files and supplies.
• Prepare reports and correspondence as needed by the Administrator.
• Receive, sort, direct mail and fax information.
• Send reports to appropriate agencies.
• Maintain cordial relationships with residents, staff, public agencies, visitors and callers.
• Perform other related duties as assigned.

Skills

Strong leadership

Excellent communication

English literacy

Independent decision making

Customer service

Education

High school education or equivalent; some college preferred.

Job description

The Alden Network in Aurora, IL is seeking a part-time Office Administrator to direct the overall office operations within the Medical Records department. The role requires flexibility to work evenings, some mornings, weekends, and holidays as needed, with a casual schedule under 17 hours per week.

Responsibilities include reviewing policies, coordinating reception, recruiting and scheduling staff, and maintaining files and reports.