Reception & Medical Records Coordinator

The Alden Network; Long Grove (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Holidays

Paid Sick Time

Paid Time Off

Retirement / Pension Plan

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Job summary

The Alden Network is seeking an experienced administrator to direct the overall office operations of the Medical Records department. You will plan, coordinate and administer daily activities to ensure efficient service delivery.

You will supervise staff, review policies annually, and work with the Administrator to improve processes. Strong communication, leadership, and calm decision-making are essential for success in this role.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Knowledge of administrative practices, procedures and guidelines.
• Accurate typing, filing and record-keeping skills.
• Good communication skills required.
• Must read, write and speak English clearly.
• Ability to make independent decisions when needed; stay calm in emergencies.
• Ability to interact tactfully with residents, families, visitors and staff.
• Leadership and supervisory ability; work well with others.
• Must be patient, tactful, cheerful and enthusiastic.

Responsibilities

• Direct overall office operations for the Medical Records department.
• Lead, coordinate and administer department activities.
• Review policies and procedures for annual revisions and advise Administrator.
• Meet with Manager on Duty to identify and improve service areas.
• Complete performance evaluations when applicable.
• Oversee reception operations and ensure proper procedures are followed.
• Answer calls promptly, screen and relay messages.
• Greet visitors and manage sign-in.
• Maintain files, records, equipment and supplies.
• Prepare reports and correspondence as directed by the Administrator.
• Handle mail, faxes and information routing as required.
• Submit reports to appropriate agencies as needed.
• Maintain cordial relationships with residents, staff and the public.
• Perform other related duties as assigned.

Skills

Administrative practices

Typing

Filing & recordkeeping

Communication skills

English literacy

Decision-making

Interpersonal tact

Leadership

Patience & composure

Education

High school diploma or equivalent

Some college preferred

Job description

The Alden Network is seeking an experienced administrator to direct the overall office operations of the Medical Records department. You will plan, coordinate and administer daily activities to ensure efficient service delivery.

You will supervise staff, review policies annually, and work with the Administrator to improve processes. Strong communication, leadership, and calm decision-making are essential for success in this role.