Medical Receptionist — Front Desk & Scheduling Pro | Mon-Fri

UMass Memorial Health

Charlton (MA)

On-site

USD 23,000 - 42,000

Full time

4 days ago

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Job summary

UMass Memorial Health in Massachusetts is seeking a Medical Office Support Specialist to greet patients, register visits, collect co-pays and schedule appointments, using computer-based systems. This full-time, non-exempt role operates Monday–Friday, 8:00 AM–4:30 PM, with hours scheduled; starting pay ranges from $16.99 to $30.58 per hour and may be prorated for part-time schedules.

A high school diploma and specialized medical secretarial training are required; MS Office and medical terminology

Qualifications

High School diploma or equivalent and specialized medical secretarial/medical office training are required.
Minimum one year of medical secretarial/administrative support experience is required.
Proficiency in MS Office applications and knowledge of medical office practices/terminology are required.
Excellent customer service and communication skills are essential.
Ability to use computer-based patient scheduling/record/billing systems and maintain accurate records.

Responsibilities

Greets patients and/or visitors; answers calls and provides information or referral.
Registers patients for visits; collects co-pays and maintains records.
Verifies demographic and insurance information; enters data into scheduling systems.
Schedules visits; manages appointment reminders and reschedules as needed.
Sets up medical records for new patients; maintains and closes records after treatment.
Maintains logs and prepares documents/reports as required.