Medical Receptionist: Front Desk & Patient Services

ConvenientMD LLC; Hudson (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k match

No-cost urgent care for you and family

Tuition discounts with Purdue Global

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first face patients see when entering our clinics in New England. You will greet patients, register new and existing records, collect payments, and help ensure timely service while supporting the clinical team.

You’ll navigate multiple software systems, handle patient inquiries, and assist with scheduling referrals, all while maintaining a welcoming, organized front desk and protecting patient confidentiality under HIPAA guidelines.

Qualifications

• High school diploma or GED required.
• Strong communication and organizational skills essential.
• Experience with insurance and billing inquiries encouraged.
• Comfort with multi-tasking in a fast-paced clinic.

Responsibilities

• Greet patients and visitors professionally.
• Register patients and complete forms.
• Explain insurance and billing inquiries clearly.
• Collect payments and manage balances.
• Coordinate reservations and scheduling.
• Maintain organized reception area.
• Operate EMR and scheduling software.

Skills

Proactive communicator

Detail oriented

Compassionate patient-focused

Technically savvy

Cross collaboration

Team player

Self-motivated

Analytical problem-solving

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first face patients see when entering our clinics in New England. You will greet patients, register new and existing records, collect payments, and help ensure timely service while supporting the clinical team.

You’ll navigate multiple software systems, handle patient inquiries, and assist with scheduling referrals, all while maintaining a welcoming, organized front desk and protecting patient confidentiality under HIPAA guidelines.