Patient-Focused Medical Receptionist & Front Desk Pro

ConvenientMD LLC; Saco (ME); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

401k match

Educational benefits

Job summary

ConvenientMD LLC in New England seeks a friendly Medical Receptionist to greet patients, register new and returning patients, collect payments, and ensure timely visits. You'll work alongside clinicians to support smooth clinic operations.

Ideal candidates are organized, detail-oriented, and patient-focused, with proficiency in Microsoft Office and HIPAA compliance. This role offers multiple shift options and the opportunity to grow with a growing medical company.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy: proficient with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator.
• Excellent team player.
• Driven and self-motivated.
• Strong analytical and problem-solving skills.
• Trustworthy: maintain confidentiality per HIPAA.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
• Register patients efficiently, ensuring completion of all required forms with accurate information.
• Handle insurance and billing inquiries, providing clear and concise information to patients.
• Aid ill or distraught patients as necessary and with available resources.
• Collect payments, insurance co-pays, and prescription charges following clinic policies.
• Manage patient reservations (online and walk-in) and registration to optimize satisfaction.
• Assist in scheduling referrals as needed for patient follow-up.
• Navigate multiple software systems to follow protocols established by occupational health partners.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD LLC in New England seeks a friendly Medical Receptionist to greet patients, register new and returning patients, collect payments, and ensure timely visits. You'll work alongside clinicians to support smooth clinic operations.

Ideal candidates are organized, detail-oriented, and patient-focused, with proficiency in Microsoft Office and HIPAA compliance. This role offers multiple shift options and the opportunity to grow with a growing medical company.