Patient-Focused Medical Receptionist & Front Desk Pro

ConvenientMD; Bellingham (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k match

Educational alliance with Purdue

Job summary

ConvenientMD in Massachusetts is seeking a Medical Receptionist to be the first face patients see when entering a clinic. You will greet patients, register new and existing patients, collect payments, and help ensure timely visits in collaboration with the clinical team.

You will handle insurance questions, coordinate scheduling, manage reservations, answer calls, and keep the front desk organized. Proficiency with Microsoft Office and HIPAA basics are expected, along with strong communication

Qualifications

• Education: High School Diploma or GED.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy: proficient with Microsoft Office Suite.
• Effective communicator and cross collaborator.
• Excellent team player and self-motivated.
• Strong analytical and problem-solving skills.
• Trustworthy and HIPAA compliant.

Responsibilities

• Greet patients and visitors and register patients.
• Collect payments, insurance co-pays, and charges.
• Coordinate scheduling and referrals as needed.
• Answer and direct phone calls professionally.
• Maintain a tidy front desk and daily logs.
• Navigate multiple software systems for registrations and records.

Skills

Customer service

Communication

Attention to detail

HIPAA compliance

Education

High School Diploma

Tools

EMR software

Microsoft Office

Job description

ConvenientMD in Massachusetts is seeking a Medical Receptionist to be the first face patients see when entering a clinic. You will greet patients, register new and existing patients, collect payments, and help ensure timely visits in collaboration with the clinical team.

You will handle insurance questions, coordinate scheduling, manage reservations, answer calls, and keep the front desk organized. Proficiency with Microsoft Office and HIPAA basics are expected, along with strong communication