Medical Oncology Scheduler I: Patient Access & Care

The Christ Hospital; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital in Cincinnati, OH, is seeking an experienced front desk/clerical professional to manage daily patient and physician scheduling and to handle high-volume front desk duties. You will use the Practice Management system to order labs, schedule visits, and document in the EMR, while ensuring patient satisfaction and privacy.

You will answer calls, route messages, greet visitors, complete registrations, verify insurance coverage, collect co-pays, and maintain accurate patient

Qualifications

• High School Diploma or equivalent.
• 1–3 years of Customer Service experience; medical office experience preferred.
• Proficient in Microsoft Outlook, Word, Excel; maintain confidentiality.

Responsibilities

• Manage daily scheduling for patients and physicians using Practice Management system.
• Answer calls and direct to appropriate staff; route messages and documents.
• Greet patients; perform check-in/check-out and determine insurance coverage.
• Collect co-pays; obtain and update patient information; maintain confidentiality.
• Balance cash drawer; reconcile deposits when needed.
• Verify referrals and pre-certifications; manage EMR queues.
• Order office supplies and maintain reception area cleanliness.
• Perform all other clerical duties as assigned.

Skills

Customer service

Communication

Multitasking

Confidentiality

Outlook

Word

Excel

HIPAA

Education

High School Diploma or equivalent

Tools

Practice Management System

EMR system

Job description

The Christ Hospital in Cincinnati, OH, is seeking an experienced front desk/clerical professional to manage daily patient and physician scheduling and to handle high-volume front desk duties. You will use the Practice Management system to order labs, schedule visits, and document in the EMR, while ensuring patient satisfaction and privacy.

You will answer calls, route messages, greet visitors, complete registrations, verify insurance coverage, collect co-pays, and maintain accurate patient