Medical Office Scheduler & Patient Care Coordinator

GI Alliance; Providence (RI); Presencial; USD 36.000 - 60.000; Jornada completa

Descripción de la vacante

GI Alliance is seeking a Medical Secretary to support scheduling for new and follow-up patient appointments, manage recalls, and handle a range of administrative duties in a fast-paced medical office. The role involves coordinating with providers, insurance referrals, and patient communications.

The ideal candidate has at least two years of medical office experience, familiarity with Medical Terminology, and EMR systems.

Formación

• Medical Terminology is required or preferred.
• Associate degree is preferred.
• Two years of experience in a medical office are required or preferred.
• Medical Terminology / EMR experience preferred.
• Ability to function well in a fast-paced environment.

Responsabilidades

• Maintains provider schedule; schedules patient appointments and confirms appointments.
• Answers and triages provider calls; retrieves and returns messages; arranges appropriate follow up.
• Ensures proper insurance referrals are in place; ensures provider documentation and patient records are received for visits.
• Performs end-of-visit check-out; orders laboratory and/or radiology testing; coordinates follow-up care.
• Provides patients with instructions to prepare for procedures.
• Coordinates with hospitals or other endoscopy centers for scheduling.
• Manages incoming correspondence and referrals; routes tasks to provider or administration.
• Maintains open orders and recall system; mails letters and follows up with reminders.
• Helps patients with concerns and escalates to Site or Practice Manager as needed.
• Organizes provider calendar and schedules additional appointments as requested.
• Travels to satellite office as required.
• Maintains a professional and confidential office environment.

Educación

High School Diploma

Certified Medical Secretary

Medical Terminology

Herramientas

EMR/EHR systems

Descripción del empleo

GI Alliance is seeking a Medical Secretary to support scheduling for new and follow-up patient appointments, manage recalls, and handle a range of administrative duties in a fast-paced medical office. The role involves coordinating with providers, insurance referrals, and patient communications.

The ideal candidate has at least two years of medical office experience, familiarity with Medical Terminology, and EMR systems.