Medical Front Desk & Scheduling Specialist

Paycom; Providence (RI); On-site; USD 38,000 - 52,000; Full time

Job summary

GI Alliance in Providence, RI is seeking an experienced Front Desk Coordinator I to support our busy front office. You will answer phones, schedule appointments, collect payments, check-in/out patients, and maintain confidential charts in the EMR.

The ideal candidate has a high school diploma or GED and at least two years of medical office or scheduling experience, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of experience in a medical/front office or scheduling role preferred.
• Knowledge of clinic policies and procedures and basic arithmetic.
• Strong communication skills, both written and verbal.
• Ability to handle multiple tasks and triage phone calls.

Responsibilities

• Answer and screen high-volume calls courteously and record messages for providers and staff.
• Schedule patient appointments and procedures per policy.
• Check-in and check-out patients; verify registration information.
• Collect payments and reconcile charges; verify balances and refunds.
• Maintain confidential patient charts in EMR and file records accurately.
• Prepare charts, scan documents, and transcribe letters as needed.
• Maintain office organization and supply inventory.

Skills

Clinic policies

Computer software

Arithmetic

Office equipment

Phone triage

Verbal communication

Written communication

Excel

PowerPoint

Email

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Email

Internet

Job description

GI Alliance in Providence, RI is seeking an experienced Front Desk Coordinator I to support our busy front office. You will answer phones, schedule appointments, collect payments, check-in/out patients, and maintain confidential charts in the EMR.

The ideal candidate has a high school diploma or GED and at least two years of medical office or scheduling experience, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment.