Medical Office Scheduler — Patient Appointments

GI Alliance; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to manage patient appointments and assist with office workflows in a fast-paced medical setting. This role handles scheduling for visits and procedures, triage messages, and payments processing.

The ideal candidate has 2–5 years of medical scheduling experience, strong communication skills, and proficiency with EMR systems. High school diploma required; bilingual abilities a plus. On-site position based in Dallas, TX.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule patients for office visits and procedures (may be via phone or face-to-face).
• Assist with high call volume and manage physician schedules.
• Take triage call messages for medical staff.
• View patient visit notes to identify problems, diagnosis, and physician orders.
• Assist in patient registration and financial transactions.
• May schedule radiology/lab and recall scheduling.
• Assist with check-in/check-out of patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in EMR and prepare charts; scan documents into EMR.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Medical office experience

Multi-tasking

Detail-oriented

Healthcare benefits understanding

Read medical benefits

Bilingual (bonus)

Education

High school diploma or equivalent

Job description

GI Alliance is seeking an experienced Scheduler I to manage patient appointments and assist with office workflows in a fast-paced medical setting. This role handles scheduling for visits and procedures, triage messages, and payments processing.

The ideal candidate has 2–5 years of medical scheduling experience, strong communication skills, and proficiency with EMR systems. High school diploma required; bilingual abilities a plus. On-site position based in Dallas, TX.