Medical Scheduling & Patient Access Specialist

GI Alliance; McKinney (TX); On-site; USD 34,000 - 45,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to schedule patients for office visits and procedures. The role involves handling high call volumes, coordinating physician schedules, and entering appointments in the EMR system to ensure timely care.

Responsibilities include assisting with patient check-in/out, registering patients and processing payments, and supporting triage communications for the medical staff. A high school diploma and prior medical scheduling experience are preferred.

Qualifications

• Excellent written and verbal communication skills.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Assists with high call volume.
• Maintains physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face).
• Takes triage call messages for medical staff.
• Views patient visit notes, identifying problems & diagnosis listed and physician orders.
• Assists in patient registration and financial transactions.
• May schedule radiology/lab, recall scheduling.
• Assists with check-in and check-out of patients.
• Assists in collecting patient and insurance payments and reconciles charges daily.
• Files records in EMR.
• Prepares patient charts in advance and scans documents into EMR.
• Performs other duties as assigned.

Skills

Excellent communication skills

Customer service skills

Medical office experience

Multitasking

Detail-oriented

Healthcare plans understanding

Read medical benefits

Bilingual a plus

Education

High school diploma or equivalent

Tools

EMR systems

Job description

GI Alliance is seeking an experienced Scheduler I to schedule patients for office visits and procedures. The role involves handling high call volumes, coordinating physician schedules, and entering appointments in the EMR system to ensure timely care.

Responsibilities include assisting with patient check-in/out, registering patients and processing payments, and supporting triage communications for the medical staff. A high school diploma and prior medical scheduling experience are preferred.