Medical Office Scheduler — Mon-Fri 8am-5pm

The US Oncology Network; Arlington (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

The US Oncology Network’s Texas Urology Specialists in Arlington and Fort Worth Clearfork locations is seeking a Scheduler for a full-time, Monday-Friday schedule from 8am to 5pm with no weekends, call, or major holidays. The role supports patient appointments and related scheduling tasks, with level determined by experience.

Responsibilities include handling calls, coordinating referrals, and ensuring accurate documentation in the EMR while protecting patient confidentiality.

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience preferably in a medical office setting.
• Knowledge of medical terminology, scheduling, and/or authorization experience preferred.
• Must have excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules new patients, patient referrals and returning patients in computer system per guidelines.
• Obtains and enters all insurance authorization and referrals in EMR.
• Collects co-pays, deductible and other out-of-pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Protect patient confidentiality and follow policies to ensure efficiency of front office.
• Schedules outpatient appointments/testing/surgeries and hospital admissions as requested and obtains pre-certification as required.

Skills

Communication skills

Medical terminology familiarity

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

The US Oncology Network’s Texas Urology Specialists in Arlington and Fort Worth Clearfork locations is seeking a Scheduler for a full-time, Monday-Friday schedule from 8am to 5pm with no weekends, call, or major holidays. The role supports patient appointments and related scheduling tasks, with level determined by experience.

Responsibilities include handling calls, coordinating referrals, and ensuring accurate documentation in the EMR while protecting patient confidentiality.