Medical Scheduler — Front Office & Patient Scheduling

US Oncology Inc.; McKinney (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term and long-term disability

401k with company match

PTO

Job summary

US Oncology Inc. at Texas Oncology in McKinney, TX is seeking a Scheduler for a full-time, Monday–Friday, 8:30am–5pm schedule with no weekends or major holidays.

You will coordinate patient appointments, referrals, and insurance pre-certifications while serving as the liaison between patients and the medical team. The role requires strong organizational skills, accuracy, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 0–3 years’ experience in a medical office setting preferred.
• Knowledge of medical terminology, scheduling, and/or authorization experience preferred.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Bilingual in English and Spanish preferred.

Responsibilities

• Answers all incoming calls; assesses caller needs and directs to appropriate personnel.
• Schedules new patients, patient referrals and returning patients in computer system per physician/office guidelines.
• Obtains and enters all insurance authorization and referrals in EMR.
• Collects co-pays, deductible and other out-of-pocket amounts at visit.
• Maintains scheduling templates including physician meetings and satellite schedules.
• Arranges for financial counseling as needed.
• Protects patient confidentiality and adheres to policies and procedures.
• May schedule outpatient appointments/testing/surgeries and pre-certifications.

Skills

Excellent communication

Microsoft Office

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

US Oncology Inc. at Texas Oncology in McKinney, TX is seeking a Scheduler for a full-time, Monday–Friday, 8:30am–5pm schedule with no weekends or major holidays.

You will coordinate patient appointments, referrals, and insurance pre-certifications while serving as the liaison between patients and the medical team. The role requires strong organizational skills, accuracy, and proficiency in Microsoft Office.