Medical Office Scheduler I — Patient Access & Front Desk

US Oncology Inc.; Columbia (MD); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Maryland Oncology Hematology is seeking a friendly front desk/medical office assistant to support clinics in Maryland and DC. You will answer calls, schedule patients, handle referrals, and assist with billing tasks while delivering compassionate patient service.

The role requires basic medical terminology knowledge, strong communication, and proficiency in Microsoft Office. You will work in a fast-paced office, ensuring accuracy and confidentiality in all patient interactions; training provided.

Qualifications

• Excellent written and verbal communication skills.
• Knowledge of medical terminology and coding a plus.
• Entry-level position requiring 0–3 years of experience, preferably in a medical office setting.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules new patients, referrals, and returning patients in the computer system; manages records and notes physician schedule changes.
• Obtains and enters all insurance authorizations and related referrals in EMR.
• Collects co-pays, deductibles, and other out-of-pocket amounts at time of visit.
• Maintains primary office scheduling template and coordinates satellite schedules and call coverage.
• Arranges for patients to have financial counseling as needed.
• Maintains patient confidentiality and follows office policies and procedures.
• Supports other front office functions as requested.

Skills

Communication

Microsoft Office

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Maryland Oncology Hematology is seeking a friendly front desk/medical office assistant to support clinics in Maryland and DC. You will answer calls, schedule patients, handle referrals, and assist with billing tasks while delivering compassionate patient service.

The role requires basic medical terminology knowledge, strong communication, and proficiency in Microsoft Office. You will work in a fast-paced office, ensuring accuracy and confidentiality in all patient interactions; training provided.