Medical Scheduler I — Front Office & Patient Care

US Oncology Network-wide Career Opportunities; Columbia (MD); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Maryland Oncology Hematology is seeking a front office associate to schedule patient appointments, answer calls, and coordinate with physicians and staff. This role supports efficient scheduling, patient communication, and insurance processing in a medical office setting.

The ideal candidate has a high school diploma, 0–3 years of experience in a medical office, and strong communication skills. Proficiency in Microsoft Office is required, with a focus on Outlook, Word, and Excel.

Qualifications

• High school diploma or equivalent required.
• Entry-level position with 0–3 years of experience in a medical office preferred.
• Knowledge of medical terminology a plus.
• Excellent written and verbal communication skills required.

Responsibilities

• Answer all incoming calls and direct to appropriate personnel.
• Schedule new and returning patients and manage appointment changes per physician schedule.
• Enter insurance authorizations and referrals in EMR as needed.
• Collect co-pays and other payments at time of visit.
• Support front office operations and maintain scheduling templates.

Skills

Excellent written & verbal沟通

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Maryland Oncology Hematology is seeking a front office associate to schedule patient appointments, answer calls, and coordinate with physicians and staff. This role supports efficient scheduling, patient communication, and insurance processing in a medical office setting.

The ideal candidate has a high school diploma, 0–3 years of experience in a medical office, and strong communication skills. Proficiency in Microsoft Office is required, with a focus on Outlook, Word, and Excel.