Medical Office Scheduler: Patient Appointments

US Oncology Inc.; Washington (District of Columbia); On-site; USD 25,000 - 32,000; Full time

Job summary

Maryland Oncology Hematology in Washington, DC seeks an organized front office scheduling specialist to manage patient appointments, answer calls, and coordinate with physicians and staff, while upholding compliance and patient confidentiality.

Located at GW Medical Faculty Associates, this role handles pre-certifications, insurance authorizations, co-pays, and scheduling, with a focus on accuracy, efficiency, and service quality.

Qualifications

• High school diploma or equivalent.
• 0–3 years experience, preferably in a medical office.
• Knowledge of medical terminology and coding a plus.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers incoming calls and directs to appropriate personnel.
• Schedules patients and referrals in the computer system per guidelines.
• Obtains and enters insurance authorizations and referrals in EMR.
• Collects co-pays and other payments at time of visit.
• Maintains primary scheduling template with physician meetings and calendars.
• Arranges for financial counseling as needed.

Skills

Communication skills

Medical terminology

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Maryland Oncology Hematology in Washington, DC seeks an organized front office scheduling specialist to manage patient appointments, answer calls, and coordinate with physicians and staff, while upholding compliance and patient confidentiality.

Located at GW Medical Faculty Associates, this role handles pre-certifications, insurance authorizations, co-pays, and scheduling, with a focus on accuracy, efficiency, and service quality.