Healthcare Scheduler: Patient Access & Coordination

The US Oncology Network; Washington (District of Columbia); On-site; USD 25,000 - 32,000; Full time

Job summary

Maryland Oncology Hematology in Washington, DC is seeking an organized front desk/office coordinator to support patient scheduling and administrative tasks at GW Medical Faculty Associates.

Under direct supervision, you will answer calls, schedule tests and appointments, process insurance authorizations, collect payments, and maintain records in the EMR, ensuring confidentiality and compliance with policies.

Qualifications

• High school diploma or equivalent required.
• Entry-level position with 0–3 years of experience, preferably in a medical office.
• Knowledge of medical terminology and coding a plus.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules new patients, referrals, and returning patients in the computer system.
• Obtains and enters insurance authorizations and referrals in patient charts and/or EMR.
• Collects co-pays, deductibles, and other out-of-pocket amounts at time of visit.
• Maintains primary office scheduling template; coordinates physician meetings and call coverage.
• Arranges for patients to have financial counseling as needed.

Skills

Communication skills

Medical terminology familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Maryland Oncology Hematology in Washington, DC is seeking an organized front desk/office coordinator to support patient scheduling and administrative tasks at GW Medical Faculty Associates.

Under direct supervision, you will answer calls, schedule tests and appointments, process insurance authorizations, collect payments, and maintain records in the EMR, ensuring confidentiality and compliance with policies.