Medical Office Front Desk Specialist

UT Health San Antonio; San Antonio (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Retirement plan

Paid time off

Job summary

UT Health San Antonio is seeking a front office staff member to provide essential clerical support in a clinical office. Responsibilities include patient check-in, registration, copay collection, and phone coverage; maintaining patient flow and appointment coordination.

The role requires strong communication, organizational and computer skills, with preference for candidates experienced in healthcare and familiar with Microsoft Office and database systems.

Qualifications

• Experience in healthcare environment is preferred.
• Demonstrates analytical thinking – coordinates work within schedule constraints.
• Demonstrates creativity and alternative thinking; develops ideas to support UT Health Way.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent communication skills, verbal and written.

Responsibilities

• Performs all front office duties including checking in patients, ensuring completion of forms for registration, collecting copays, assisting patients, and answering phones.
• Prepares patient charts, obtains medical records, and requests records from outside providers.
• Creates new and follow-up appointments; obtains referrals and authorization for visits and testing.

Skills

Microsoft Office

Communication

Analytical thinking

Creativity

Mission support

Tools

Microsoft Office

Job description

UT Health San Antonio is seeking a front office staff member to provide essential clerical support in a clinical office. Responsibilities include patient check-in, registration, copay collection, and phone coverage; maintaining patient flow and appointment coordination.

The role requires strong communication, organizational and computer skills, with preference for candidates experienced in healthcare and familiar with Microsoft Office and database systems.