Patient Benefits & Scheduling Specialist

uthscsa.edu; San Antonio, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

UT Health San Antonio seeks a Patient Services representative to provide front-desk support, scheduling appointments, checking patients in and out, verifying insurance benefits, and obtaining authorizations. You will coordinate with clinics to ensure smooth patient flow and help patients understand their benefits.

The role requires strong communication, analytical thinking, and proficiency with MS Office and database systems in a fast-paced healthcare environment.

Qualifications

• Three years of directly related experience required.
• Proficient with Microsoft Office and database programs.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Verifies and obtains all benefits information for patients.
• Obtains authorizations and referrals.
• Assists in collecting copays and balances; provides financial counseling as needed.
• Serves as an insurance resource for clinic staff.
• Handles and answers all phone calls; directs to appropriate departments.
• Manages patient appointments per physician schedules and protocols.
• Performs other duties as assigned.

Skills

Analytical thinking

Communication skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Database programs

Job description

UT Health San Antonio seeks a Patient Services representative to provide front-desk support, scheduling appointments, checking patients in and out, verifying insurance benefits, and obtaining authorizations. You will coordinate with clinics to ensure smooth patient flow and help patients understand their benefits.

The role requires strong communication, analytical thinking, and proficiency with MS Office and database systems in a fast-paced healthcare environment.