Medical Office Front Desk & Scheduling Specialist

CT_THOfNE01 Trinity Health Of New England Corporation, Inc.; Middlebury (CT); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings with employer match

Paid time off

Job summary

Trinity Health Of New England is seeking an administrative support professional to manage front desk duties, patient communications, scheduling, and registration in a fast-paced medical office in Connecticut. You will verify insurance, assist with pre-authorizations, and coordinate with providers to ensure smooth patient flow.

The role emphasizes accuracy, excellent keyboard skills, and proficient use of Windows and Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Experience within a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills.
• Proficiency in Windows-based computers and Microsoft Office products.
• Accuracy and dependability required.

Responsibilities

• Greet patients and assist with in-person or phone communications.
• Answer phones, route calls, and transfer to appropriate staff.
• Schedule patient appointments per department protocols.
• Register patients and verify insurance details.

Skills

Customer service

Communication

Phone etiquette

Scheduling

Insurance verification

Data entry

Microsoft Office

Medical terminology

Education

High school diploma or equivalent

Tools

Windows

Billing software

EHR systems

Job description

Trinity Health Of New England is seeking an administrative support professional to manage front desk duties, patient communications, scheduling, and registration in a fast-paced medical office in Connecticut. You will verify insurance, assist with pre-authorizations, and coordinate with providers to ensure smooth patient flow.

The role emphasizes accuracy, excellent keyboard skills, and proficient use of Windows and Microsoft Office.