Patient Front Desk & Scheduling Specialist (Mon-Fri)

Hartford HealthCare; West Hartford (CT); On-site; USD 23,000 - 29,000; Full time

Job summary

Hartford HealthCare Medical Group in Connecticut is seeking a Front Desk Receptionist to greet patients, verify insurance, collect co-pays, and coordinate scheduling with physicians and staff.

The role requires a high school diploma, with preferences for an associate or bachelor’s degree in a clinical or business field and at least two years in a fast-paced medical office. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• Associates' or Bachelor’s degree in clinical or business field preferred.
• 2 years of relevant experience in a fast-paced medical office preferred.

Responsibilities

• Greets and registers arriving patients, completes registration forms and verifies insurance.
• Answers incoming calls, evaluates priority, and directs calls according to urgency and subject matter.
• Collects co-payments and office charges and explains billing policies to patients.
• Schedules new patient appointments and informs patients of preparation requirements prior to visit.

Skills

Patient registration

Communication skills

Medical office experience

Education

High school diploma or equivalent

Associates' or Bachelor’s degree in clinical or business field preferred

Job description

Hartford HealthCare Medical Group in Connecticut is seeking a Front Desk Receptionist to greet patients, verify insurance, collect co-pays, and coordinate scheduling with physicians and staff.

The role requires a high school diploma, with preferences for an associate or bachelor’s degree in a clinical or business field and at least two years in a fast-paced medical office. Strong communication and organizational skills are essential.