Neurosurgery Front Desk Specialist | Patient Care & Scheduling

Trinity Health; Hartford (CT); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Paid time off

Tuition reimbursement

Life and AD&D insurance

Well-being program

Career growth

Job summary

Trinity Health Of New England is seeking a Front Desk/Billing Support staff member in Hartford, CT. You will greet patients, answer calls, schedule appointments, verify insurance, process registrations, and handle copays to support smooth clinical flow.

The role emphasizes accurate data entry, effective communication with patients and staff, and contribution to a patient-centered outpatient neurology office environment.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.

Responsibilities

• Greets and communicates with patients in a courteous and professional manner.
• Answers phones in a timely, courteous, and professional manner using appropriate scripting.
• Processes calls to transfer patients to the appropriate staff member/provider promptly.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Skills

Customer service

Keyboarding

Professional communication

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Trinity Health Of New England is seeking a Front Desk/Billing Support staff member in Hartford, CT. You will greet patients, answer calls, schedule appointments, verify insurance, process registrations, and handle copays to support smooth clinical flow.

The role emphasizes accurate data entry, effective communication with patients and staff, and contribution to a patient-centered outpatient neurology office environment.