Medical Office Front Desk Specialist

Trinity Health Mid-Atlantic; United States; On-site; USD 26,000 - 32,000; Full time

Job summary

Trinity Health is seeking a Medical Receptionist for 101 Union Family Medicine to support office operations and provide efficient patient care. The role works with staff to ensure smooth check-in, scheduling, and basic front-desk duties in a fast-paced clinic environment.

Responsibilities include pre-registration, collecting co-pays, answering phones, processing documents, and coordinating with providers and management to meet performance standards and deliver high-quality service to patients.

Qualifications

• High school graduate or equivalent; business school or secretarial training a plus.
• One to two years’ experience preferred.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Review schedules based on provider preference lists and update appropriately.
• Collaborate and communicate regularly with management regarding goals, needs/concerns.
• Pre-registration.
• Reviewing revenue reports to ensure charges are billed appropriately.
• Collect co pay/balances due for each patient.
• Checking in patients for appointments.
• Checking out patients for appointments.
• Phone support – Incoming and outgoing phone calls.
• Scanning and faxing documentation.
• Confirmation phone calls.

Skills

Customer service

Communication

Interpersonal skills

Confidentiality

Education

High school graduate

Business school or secretarial training a plus

Tools

PC terminals

Telephones

Copier

E-mail system

Fax machine

Typewriter

Job description

Trinity Health is seeking a Medical Receptionist for 101 Union Family Medicine to support office operations and provide efficient patient care. The role works with staff to ensure smooth check-in, scheduling, and basic front-desk duties in a fast-paced clinic environment.

Responsibilities include pre-registration, collecting co-pays, answering phones, processing documents, and coordinating with providers and management to meet performance standards and deliver high-quality service to patients.