Day Shift Medical Front Desk Specialist

Trinity Health Of New England; Middlebury (CT); On-site; USD 24,000 - 33,000; Full time

Job summary

Trinity Health Of New England seeks an Office Assistant to support patient flow in a Urology practice. You will greet patients, handle phones, schedule appointments, register patients, verify insurance, collect copays, and assist with referrals and chart prep.

Responsibilities include answering calls, routing to the right staff, processing registrations, and providing clerical support to physicians and staff while maintaining accuracy and confidentiality. Day shift, full-time position.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient in Windows and Microsoft Office; accuracy required.

Responsibilities

• Greet and communicate with patients in person or by phone in a courteous, professional manner.
• Answer phones in a timely, courteous manner using appropriate scripting.
• Process calls and route to appropriate staff member/provider.
• Schedule patient appointments based on department protocols to maximize provider productivity.
• Assist with patient registration and insurance verification; copay and POS collections.

Skills

Keyboard skills

Microsoft Office

Windows proficiency

Medical terminology

Education

High school diploma or equivalent

Job description

Trinity Health Of New England seeks an Office Assistant to support patient flow in a Urology practice. You will greet patients, handle phones, schedule appointments, register patients, verify insurance, collect copays, and assist with referrals and chart prep.

Responsibilities include answering calls, routing to the right staff, processing registrations, and providing clerical support to physicians and staff while maintaining accuracy and confidentiality. Day shift, full-time position.