Medical Office Front Desk & Scheduling Pro

Hackensack Meridian Health Inc.; Neptune Township (NJ); On-site; USD 38,000 - 48,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk functions in outpatient ambulatory settings. You will support patient check-in, scheduling, registration, and check-out while delivering excellent service and experience.

The role requires a High School diploma or GED, 1+ year in customer service, and strong communication. Proficiency with Microsoft Office and Google Suite is expected, with EMR/EHR experience a plus. Travel to various locations may be required.

Qualifications

• High School diploma or GED required.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment with professionalism.
• Willingness to travel to various locations.
• Proficient with Microsoft Office and Google Suite; EMR/EHR experience preferred.

Responsibilities

• Perform front desk duties in the outpatient office.
• Check-in, scheduling, registration, and check-out processes.
• Provide post-visit support for patient needs and concerns.
• Assist team with administrative tasks and patient flow.

Skills

Customer service

Multitasking

Time management

Communication

Travel readiness

Education

High School diploma or GED

Associates Degree (preferred)

Tools

Microsoft Office

Google Suite

EMR/EHR

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk functions in outpatient ambulatory settings. You will support patient check-in, scheduling, registration, and check-out while delivering excellent service and experience.

The role requires a High School diploma or GED, 1+ year in customer service, and strong communication. Proficiency with Microsoft Office and Google Suite is expected, with EMR/EHR experience a plus. Travel to various locations may be required.