Healthcare Front Desk & Admin Specialist

Hackensack Meridian Health Inc.; West Grove (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

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Job summary

Hackensack Meridian Health Inc. seeks a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. You will manage check-in, scheduling, registration and check-out while ensuring a positive patient experience.

Requirements include a High School diploma or GED, 1+ year customer service experience, and strong communication skills. Associates degree and EMR/EHR experience are preferred; travel to multiple locations may be needed.

Qualifications

• High School diploma or GED required; associates degree preferred.
• 1+ years experience in customer service or working with the public.
• Able to multitask in a fast-paced, professional environment.
• Proficient in Microsoft Office and Google Suite; EMR/EHR experience a plus.
• Excellent written and verbal communication skills; reliable transportation.

Responsibilities

• Front desk functions in the ambulatory setting.
• Support check-in, scheduling, registration and check-out processes.
• Provide post-visit support for patients and address concerns.
• Collaborate with team to ensure patient satisfaction and experience.

Skills

Customer Service

Verbal Communication

Time Management

Multitasking

Professional Demeanor

Travel readiness

Education

High School Diploma/GED

Associates Degree

Tools

Microsoft Office

Google Suite

EMR/EHR

Job description

Hackensack Meridian Health Inc. seeks a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. You will manage check-in, scheduling, registration and check-out while ensuring a positive patient experience.

Requirements include a High School diploma or GED, 1+ year customer service experience, and strong communication skills. Associates degree and EMR/EHR experience are preferred; travel to multiple locations may be needed.