Medical Office Front Desk & Scheduling Specialist

Hackensack Meridian Health Inc.; West Long Branch (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Hackensack Meridian Health’s outpatient team seeks a Medical Office Specialist to manage front desk functions, check-in/check-out, scheduling and patient registration to ensure a smooth visit experience.

The position supports the office team, delivering courteous service, handling inquiries, and assisting with post-visit follow-ups while maintaining efficiency in a fast-paced environment.

Strong communication, organization, and computer skills are essential to thrive in this role.

Qualifications

• High School diploma, GED, or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Responsibilities

• The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department.
• Provide optimal support to the team and ensure patients receive the best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process.
• Continue to support our patients post visit for any appointment needs and concerns.

Education

High School Diploma or GED

Associates Degree

EMR/EHR experience

Tools

Microsoft Office

Google Suite

EMR/EHR software

Job description

Hackensack Meridian Health’s outpatient team seeks a Medical Office Specialist to manage front desk functions, check-in/check-out, scheduling and patient registration to ensure a smooth visit experience.

The position supports the office team, delivering courteous service, handling inquiries, and assisting with post-visit follow-ups while maintaining efficiency in a fast-paced environment.

Strong communication, organization, and computer skills are essential to thrive in this role.