Ambulatory Medical Office Front Desk Specialist

Hackensack Meridian Health Inc.; Clark (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to perform front desk, secretarial and administrative duties for the outpatient office, ensuring a smooth check-in, scheduling, registration and check-out process and delivering an excellent patient experience.

The ideal candidate has a High School diploma or GED, 1+ year of customer service, strong written and verbal communication, multitasking skills, and proficiency with Microsoft Office or Google Suite; travel to multiple locations

Qualifications

• High School diploma, GED or equivalent required.
• 1+ year experience in a public customer service setting.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Must be able to travel to various locations and have reliable transportation.
• Proficient computer skills including Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Handle front desk functions for the ambulatory office, including check-in, scheduling, registration and check-out.
• Provide optimal patient experience and address appointment needs post-visit.

Skills

Customer Service

Communication

Multitasking

Time Management

Travel Ability

Education

High School Diploma or GED

Associates Degree (preferred)

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to perform front desk, secretarial and administrative duties for the outpatient office, ensuring a smooth check-in, scheduling, registration and check-out process and delivering an excellent patient experience.

The ideal candidate has a High School diploma or GED, 1+ year of customer service, strong written and verbal communication, multitasking skills, and proficiency with Microsoft Office or Google Suite; travel to multiple locations