Ambulatory Front Desk Specialist

Hackensack Meridian Health Inc.; Red Bank (NJ); On-site; USD 32,000 - 48,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to provide vital front desk support in outpatient settings. You will manage check-in, scheduling, registration and check-out while ensuring a positive patient experience and smooth office operations.

The role requires a High School diploma or GED, 1+ year of customer service, strong communication, and proficiency with Microsoft Office or Google Suite; travel to multiple locations may be required.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ year experience in a customer service setting.

Responsibilities

• Handle front desk check-in/check-out and scheduling in an ambulatory setting.
• Assist with registration and post-visit follow-up to ensure patient satisfaction.
• Provide excellent written and verbal communication with patients and staff.

Skills

Customer service

Multi-tasking

Communication skills

Professional demeanor

Education

High School diploma/GED

Associates Degree

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to provide vital front desk support in outpatient settings. You will manage check-in, scheduling, registration and check-out while ensuring a positive patient experience and smooth office operations.

The role requires a High School diploma or GED, 1+ year of customer service, strong communication, and proficiency with Microsoft Office or Google Suite; travel to multiple locations may be required.