Medical Office Front Desk Receptionist

Ati-Physical-Therapy; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Ati-Physical-Therapy is seeking a competent front office administrator to serve as the first contact for patients across locations. You will manage patient intake, scheduling, registration, and billing-related clinic activities to support accurate claims and timely responses to client requests.

Ideal candidates have at least 1 year in an administrative role, healthcare office experience, and proficiency with Microsoft Office. Bilingual skills are a plus in some clinics.

Qualifications

• High School diploma or equivalent required.
• 1+ years in an administrative position preferred.
• Healthcare office experience preferred.
• Knowledge of benefit verification and authorization.
• Proficient with Microsoft Office Suite.
• Bilingual language skills preferred.

Responsibilities

• Front desk management with multitasking across two practice management systems.
• Schedule, intake, and check-in of patients.
• Perform benefit verifications accurately and timely.
• Ensure charges and documentation are delivered to clients.
• Handle point-of-service copay collection.
• Keep clinic stocked as needed.

Skills

Communication skills

Bilingual (preferred)

Professionalism

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

• Minimum EducationRequired: High School diploma or equivalent
• Preferred:
• Minimum ExperienceRequired: 1 or more years in an administrative position
• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization
• Knowledge Skills and Abilities The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred

Virtual Employee?

No

Location/Org Data : Dept Number

1159