Office Specialist

ATI Health; Orland Park (IL); On-site; USD 23,818 - 28,695; Full time

Job summary

ATI Health in Orland Park, Illinois, is hiring for a front office administrative position responsible for patient intake, scheduling, and clinic-based activities. The role includes managing front desk operations with a focus on excellent customer service and multi-tasking between practice management systems.

Qualifications include a high school diploma and 1+ years in an administrative role, with preference for healthcare office experience. This full-time role offers a salary range of $17.29 - $20.83 per hour.

Qualifications

• 1 or more years in an administrative position.
• Previous health care office experience preferred.
• Knowledge of benefit verification and authorization.

Responsibilities

• Manages front desk through excellent customer service.
• Facilitates patient scheduling, intake, and check-in processes.
• Completes benefit verifications timely and accurately.
• Ensures charges and documentation are completed timely.

Skills

Customer service

Multitasking

Effective communication

Proficient with Microsoft Office Suite

Bilingual language skills

Education

High School diploma or equivalent

Job description

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems

• Manages and facilitates patient scheduling, intake, check in processes

• Responsible for completing benefit verifications timely and accurately

• Responsible for ensuring charges and documentation are completed timely and delivered to the client

• Responsible for point of service (e.g. copay) collection

• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education

• High School diploma or equivalent

Minimum Experience

• 1 or more years in an administrative position

Preferred:

• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

• The ability to communicate effectively and professionally

• Proficient with Microsoft Office Suite

• Bilingual language skills in some clinics preferred

Virtual Employee?

No

Salary Range

$17.29 - $20.83 per hours

Location/Org Data : Dept Number

1075

ReqID

2026-30030

Job Locations

US-IL-Orland Park

Job Category

Outpatient Rehab - Clinical Support Staff

Pay Class

Full Time