Medical Office - Front Desk

ATI Health; Town of Brookfield (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A prominent health care provider in Brookfield seeks a front office administrative professional to manage patient interactions, ensure accurate intake processes, and oversee billing documentation. Responsibilities include multitasking across practice management systems and completing patient scheduling. Ideal candidates have at least one year of administrative experience and proficiency in Microsoft Office. A high school diploma is required; health care office experience is preferred.

Qualifications

• 1+ years in an administrative role.
• Health care office experience preferred.
• Knowledge of medical billing and coding is a plus.

Responsibilities

• Manage front desk operations with excellent customer service.
• Facilitate patient scheduling and intake processes.
• Complete benefit verifications timely and accurately.

Skills

Effective communication

Multitasking

Proficiency with Microsoft Office Suite

Bilingual skills

Education

High School diploma or equivalent

Job description

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education Required:

• High School diploma or equivalent

Minimum Experience Required:

• 1 or more years in an administrative position

Preferred:

• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred

Virtual Employee?

No

Location/Org Data : Dept Number

1139

ReqID 2026-27995

Job Locations US-WI-Brookfield

Job Category Outpatient Rehab - Clinical Support Staff

Pay Class Full Time