Medical Office -Front Desk Receptionist

ATI Health; Wisconsin; On-site; USD 35,000 - 50,000; Full time

Job summary

ATI Health in Wisconsin is looking for a front office administrative professional responsible for ensuring timely responses to client requests and managing patient intake, scheduling, and billing. The ideal candidate will have strong customer service and multitasking abilities, along with at least one year of related experience.

The role requires excellent communication skills, proficiency in Microsoft Office, and preferably bilingual language skills. This is a full-time position based on-site.

Qualifications

• Minimum 1 year in an administrative position.
• Knowledge of benefit verification and authorization is a plus.

Responsibilities

• Manage front desk customer service and multitask effectively.
• Facilitate patient scheduling and intake processes.
• Complete benefit verifications in a timely manner.
• Ensure charges and documentation are accurately processed.
• Collect copays at point of service.
• Maintain appropriate stock levels in the clinic.

Skills

Excellent customer service

Ability to multitask

Communication skills

Proficiency in Microsoft Office Suite

Bilingual skills

Education

High School diploma or equivalent

Job description

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education

• High School diploma or equivalent

Minimum Experience

• 1 or more years in an administrative position

Preferred Experience

• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge, Skills and Abilities

• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred

Virtual Employee? No