Medical Office Front Desk Receptionist

ATI Physical Therapy; Town of Brookfield (WI); On-site; USD 34,000 - 52,000; Full time

Job summary

ATI Health in Brookfield, WI is seeking a front office administrator to support patient intake, scheduling, and registration, ensuring accurate billing and claims.

You will multitask across two practice management systems, verify benefits, collect copays, and maintain stocked supplies while delivering professional, bilingual service where needed.

Healthcare experience is a plus; you will join a dynamic outpatient rehab team focused on efficient administrative workflows.

Qualifications

• High School diploma or equivalent.
• At least 1 year in an administrative position.
• Healthcare office experience and billing/coding knowledge preferred.
• Knowledge of benefit verification and authorization is a plus.
• Bilingual language skills preferred in some clinics.

Responsibilities

• Manage front desk with customer service; multitask across two practice management systems.
• Handle patient scheduling, intake, and check-in processes.
• Complete benefit verifications timely and accurately.
• Ensure charges and documentation are completed timely and delivered to the client.
• Collect copays and keep clinic stocked as needed.

Skills

Communication skills

Microsoft Office Suite

Bilingual ability

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems

• Manages and facilitates patient scheduling, intake, check in processes

• Responsible for completing benefit verifications timely and accurately

• Responsible for ensuring charges and documentation are completed timely and delivered to the client

• Responsible for point of service (e.g. copay) collection

• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education

Required

• High School diploma or equivalent

Preferred

Minimum Experience

Required

• 1 or more years in an administrative position

Preferred

• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

• The ability to communicate effectively and professionally

• Proficient with Microsoft Office Suite

• Bilingual language skills in some clinics preferred

Virtual Employee?

No

Location/Org Data : Dept Number

1139

Software Powered by ICIMS

ReqID

2026-30684

Job Locations

US-WI-Brookfield

Job Category

Outpatient Rehab - Clinical Support Staff

Pay Class

Full Time