Office Specialist

ATI Health; Town of Oconomowoc (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

ATI Health is seeking a front office professional in Town of Oconomowoc, Wisconsin. This role involves managing patient intake, scheduling, and billing while providing excellent customer service.

The ideal candidate has 1+ years of administrative experience, with a preference for healthcare office experience and knowledge in billing and coding. Proficiency in Microsoft Office and effective communication skills are essential for success.

Qualifications

• 1+ years in an administrative position.
• Previous health care office experience preferred.
• Knowledge of benefit verification and authorization.

Responsibilities

• Manage front desk through excellent customer service and multitask.
• Facilitate patient scheduling, intake, and check in processes.
• Complete benefit verifications timely and accurately.
• Ensure charges and documentation are completed timely.

Skills

Customer service

Multitasking

Effective communication

Proficient with Microsoft Office Suite

Bilingual skills (preferred)

Education

High School diploma or equivalent

Job description

Overview

Leverage your healthcare office experience and expertise in billing, coding, and insurance authorizations in a front office role where you’ll support patient intake, scheduling, and accurate claims—while serving as a key point of contact for clinic operations.

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education

High School diploma or equivalent

Minimum Experience

1 or more years in an administrative position

Preferred

• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred