Medical Office Front Desk Receptionist

ATI Health; Town of Oconomowoc (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

ATI Health in Wisconsin seeks an organized front office coordinator for outpatient rehab. You will handle patient intake, scheduling, and registration, ensuring timely and accurate responses to client requests and smooth clinic operations.

Responsibilities include front desk management with multi-system support, verification of benefits, timely billing documentation delivery, copay collection, and keeping the clinic stocked. Strong MS Office skills and professional communication are required.

Qualifications

• High School diploma or equivalent required.
• 1+ year of administrative experience required.
• Healthcare office experience preferred but not required.
• Knowledge of benefit verification and authorization preferred.

Responsibilities

• Manage front desk with excellent customer service across two practice management systems.
• Handle patient scheduling, intake, and check-in responsibilities.
• Complete benefit verifications timely and accurately.
• Ensure charges and documentation are prepared and delivered to clients.
• Collect copays at point of service.
• Keep the clinic stocked and organized as needed.

Skills

Communication skills

MS Office

Bilingual

Education

High School diploma

Job description

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education

Required:

• High School diploma or equivalent

Preferred:

Minimum Experience

Required:

• 1 or more years in an administrative position

Preferred:

• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred

Virtual Employee?

No

Location/Org Data : Dept Number

1159

Job Locations

US-WI-Oconomowoc

Job Category

Outpatient Rehab - Clinical Support Staff

Pay Class

Full Time