Medical Office Front Desk Coordinator

lifestance; Pikesville (MD); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Disability insurance

Life insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Descripción de la vacante

LifeStance Health is seeking a Practice Coordinator to manage front office activities at our Baltimore-area practice. You will ensure quality service for in-person and remote patients and clinicians, handling scheduling, payments, and communications with care teams.

Ideal candidates have 1+ year healthcare operations or customer service experience, strong communication skills, and proficiency with Microsoft Office and EMR systems.

Formación

• Ability to multitask and prioritize duties in a fast-paced healthcare setting.
• Strong written and verbal communication for patient and clinician interactions.
• Proficiency with Microsoft Office and EMR software.
• Ability to handle sensitive patient information under HIPAA guidelines.

Responsabilidades

• Create a positive work environment and support clinician engagement and LFST culture.
• Prepare patient schedules, ensure paperwork is complete, and verify demographics and payments.
• Perform general office duties and maintain a clean, organized practice environment.
• Communicate with patients, clinicians, and peers to support patient care and satisfaction.
• Provide front desk support including greeting patients and check-in/out processes.
• Assist patients with telehealth access, portal issues, and payment questions.
• Triage urgent requests and direct to the appropriate department.

Conocimientos

Multitask

Teamwork

Communication

Microsoft Office

EMR systems

HIPAA compliance

Educación

High School or equivalent

Associate or Bachelor preferred

Herramientas

Microsoft Office

Electronic Medical Records (EMR)

Descripción del empleo

LifeStance Health is seeking a Practice Coordinator to manage front office activities at our Baltimore-area practice. You will ensure quality service for in-person and remote patients and clinicians, handling scheduling, payments, and communications with care teams.

Ideal candidates have 1+ year healthcare operations or customer service experience, strong communication skills, and proficiency with Microsoft Office and EMR systems.