Medical Office Coordinator & Transcription Specialist

UMass Memorial Health; Old Center (MA); On-site; USD 24,000 - 44,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is seeking a medical administrative professional to support physicians and staff. You will handle scheduling, patient intake, and coordination of inpatient and outpatient visits, while maintaining accurate records and HIPAA compliance.

The role requires 2–3 years of experience, strong MS Office skills, and familiarity with medical office workflows. A signing bonus may be available during interview discussions.

Qualifications

• 2–3 years of medical secretarial/administrative support experience.
• High School diploma and relevant training.
• Preferred: completion of a medical secretary/assistant program.

Responsibilities

• Patient Scheduling, Registration, and Coordination with various teams.
• Transcribe medical reports and produce standard correspondence.
• Answer calls, greet visitors, and route inquiries to care teams.
• Maintain patient charts and ensure HIPAA-compliant records.
• Assist with billing intake, referrals, and insurance verifications.

Skills

Medical secretarial/administrative

Microsoft Office

Organizational skills

Education

High School diploma

Medical secretarial training (6-12 months)

Completion of medical secretary program (preferred)

Tools

Medi-Tech

IDX

Lynx

Job description

UMass Memorial Health is seeking a medical administrative professional to support physicians and staff. You will handle scheduling, patient intake, and coordination of inpatient and outpatient visits, while maintaining accurate records and HIPAA compliance.

The role requires 2–3 years of experience, strong MS Office skills, and familiarity with medical office workflows. A signing bonus may be available during interview discussions.