Medical Office Coordinator & Administrative Specialist

UMass Memorial Health; Worcester (MA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a medical office administrator for a 40-hour work week in Worcester, MA. This non-exempt role supports clinical offices through transcription, scheduling, and coordination of education programs, with a focus on accurate documentation and patient service.

The position requires a high school diploma and 6-12 months of medical secretarial training, plus 2-3 years of administrative support experience.

Qualifications

• High School diploma required.
• 6-12 months medical secretarial/office training required.
• 2-3 years medical secretarial/administrative support experience required.

Responsibilities

• Coordinate medical office activities, train staff, schedule work, and monitor performance.
• Transcribe medical reports from physicians’ dictations and prepare related documents.
• Attend meetings as recording secretary; distribute agendas and minutes.
• Coordinate residency, fellowship, and education programs as needed.
• Prepare standard letters and back-to-work authorizations; arrange meetings and travel.
• Schedule patient visits, admissions, OR procedures, and testing appointments.
• Greet visitors/patients; provide standard information and assist with inquiries.
• Process routine and non-standard office paperwork; liaise with billing and other departments.
• Maintain confidential files; oversee office supplies and basic IT equipment.

Skills

Medical secretarial

Administrative support

Education

High School diploma

Medical secretarial/medical office training (6-12 months)

Tools

Medi-Tech

IDX

Lynx

Job description

UMass Memorial Health is seeking a medical office administrator for a 40-hour work week in Worcester, MA. This non-exempt role supports clinical offices through transcription, scheduling, and coordination of education programs, with a focus on accurate documentation and patient service.

The position requires a high school diploma and 6-12 months of medical secretarial training, plus 2-3 years of administrative support experience.