Medical Secretary for Physician Practice & Patient Care

Care New England; Cranston (RI); On-site; USD 32,000 - 46,000; Full time

Job summary

Care New England is seeking a Medical Secretary in Rhode Island to provide essential clerical and administrative support in a busy medical office. You will manage scheduling, registration, billing, records, and patient communication, while upholding confidentiality and HIPAA standards.

The role requires at least a high school diploma and one year of related experience; familiarity with EMR systems (Cerner, IDX, Epic) is preferred.

Qualifications

• High school diploma or equivalent.
• One year of job-related experience.
• Experience with an electronic medical record system preferred.
• Proficiency in medical terminology and departmental procedures.
• Strong interpersonal, verbal, and written communication skills.
• Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Experience with scheduling, filing, and maintaining patient records.
• Familiarity with Cerner, IDX, and Epic systems.

Responsibilities

• Deliver high-quality secretarial support by typing, filing, faxing, and maintaining office equipment.
• Coordinate clinician schedules while registering patients and verifying insurance and referrals.
• Answer, direct, and screen calls; arrange meetings.
• Manage incoming mail and correspondence; route to staff.
• Maintain departmental tracking systems and generate reports.
• Oversee treatment room readiness and clinical inventory; order supplies.
• Collect patient payments including co-pays and fees; ensure accurate documentation.
• Prepare and organize medical records per provider specifications.
• Register patients and handle billing using EPIC, Cerner and IDX.
• Craft professional correspondence with accuracy.
• Foster relationships with patients, providers, vendors, and departments.
• Uphold patient confidentiality and comply with standards.
• Demonstrate reliability and punctuality.
• Perform other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Medical terminology

MS Office (Word, Excel, PowerPoint,Out

Education

High school diploma or equivalent

Tools

Cerner

IDX

Epic

Job description

Care New England is seeking a Medical Secretary in Rhode Island to provide essential clerical and administrative support in a busy medical office. You will manage scheduling, registration, billing, records, and patient communication, while upholding confidentiality and HIPAA standards.

The role requires at least a high school diploma and one year of related experience; familiarity with EMR systems (Cerner, IDX, Epic) is preferred.