Front Office Practice Coordinator (Mental Health)

Lifestance-Health; Media (Delaware County); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k retirement savings with employer

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Zusammenfassung

LifeStance Health in Media, PA, is hiring a Practice Coordinator to manage front office daily activities for our Media location, delivering quality patient service for in-person and telehealth clients.

This role emphasizes operational excellence, scheduling accuracy, patient check-in, billing inquiries, insurance eligibility, and coordination with clinicians to support a positive, efficient patient experience.

Qualifikationen

• High School diploma or equivalent required; associate/bachelor’s degree preferred.
• Minimum 1 year of experience in healthcare operations or customer service.
• Strong communication and multitasking abilities; comfort with frontline reception tasks.
• Proficient in Microsoft Office; familiarity with EMR systems and HIPAA compliance.

Aufgaben

• Manage front desk operations, greet patients, check in/out, and coordinate telehealth access.
• Handle phone, email, and portal inquiries; assist with scheduling and payments.
• Verify insurance eligibility and collect co-pays at time of service.
• Support clinicians with administrative tasks and maintain a clean, welcoming office.

Kenntnisse

Multitasking

Teamwork

Communication skills

Microsoft Office

EMR systems

HIPAA compliance

Ausbildung

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

EMR systems (electronic medical records)

Jobbeschreibung

LifeStance Health in Media, PA, is hiring a Practice Coordinator to manage front office daily activities for our Media location, delivering quality patient service for in-person and telehealth clients.

This role emphasizes operational excellence, scheduling accuracy, patient check-in, billing inquiries, insurance eligibility, and coordination with clinicians to support a positive, efficient patient experience.