Medical Office Assistant - Front Desk & EMR Specialist

Northeast Georgia Health System; Oakwood (GA); Vor Ort; USD 17.000 - 28.000; Vollzeit

Zusammenfassung

Northeast Georgia Health System is seeking a Front Desk/Medical Office Receptionist in Oakwood, GA to handle front-desk duties, greet patients, and maintain clinical and financial records using the EPIC EMR system. You will manage referrals, mail, scheduling, and patient information in collaboration with physicians and staff.

Ideal candidates have a High School Diploma or GED, EMR exposure, and customer-service experience, with strong attention to detail and teamwork in a busy clinical setting.

Qualifikationen

• Education: High School Diploma or GED.
• Knowledge of and proficient use of EMR (Electronic Medical Record) system.
• Customer service or physician's office experience preferred.

Aufgaben

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced. Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Kenntnisse

Customer service

EMR proficiency

Ausbildung

High School Diploma or GED

Tools

EPIC EMR

Jobbeschreibung

Northeast Georgia Health System is seeking a Front Desk/Medical Office Receptionist in Oakwood, GA to handle front-desk duties, greet patients, and maintain clinical and financial records using the EPIC EMR system. You will manage referrals, mail, scheduling, and patient information in collaboration with physicians and staff.

Ideal candidates have a High School Diploma or GED, EMR exposure, and customer-service experience, with strong attention to detail and teamwork in a busy clinical setting.