Medical Office Assistant: Front Desk & EMR

Northeast Georgia Health System; Braselton (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front office professional to perform reception, maintain clinical and financial records, and support front office operations in an 8-hour shift. The role includes managing patient referrals, scheduling, and updating EPIC records to ensure accurate registration and timely deposits.

Ideal candidates will have a High School Diploma or GED and experience with EMR systems.

Qualifications

• Educational Requirements: High School Diploma or GED.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced. Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Skills

EMR proficiency

Education

High School Diploma or GED

Tools

EPIC system

Job description

Northeast Georgia Health System is seeking a front office professional to perform reception, maintain clinical and financial records, and support front office operations in an 8-hour shift. The role includes managing patient referrals, scheduling, and updating EPIC records to ensure accurate registration and timely deposits.

Ideal candidates will have a High School Diploma or GED and experience with EMR systems.