Medical Office Assistant — Front Desk & Scheduling

Spectrum Health; Royal Oak (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-demand Pay (Payactiv)

Discounts directory

Identity theft protection

Retirement options with match

Job summary

Corewell Health is seeking a friendly, entry-level Medical Receptionist to support a busy clinical office across multiple locations. Medical Receptionist experience and EPIC knowledge are preferred, but training is available.

Under supervision, you will handle patient check-in, registration, scheduling, basic billing, and phone inquiries, while maintaining HIPAA compliance and patient-centered care. You will advocate for excellent service and assist with a fast-paced front desk environment.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal abilities.
• Able to prioritise and manage multiple tasks in a fast-paced setting.
• Committed to patient-centered care and HIPAA compliance.

Responsibilities

• Greet and assist patients; verify identity and appointments.
• Register patients and enter/update information in EMR accurately.
• Schedule appointments and coordinate with providers and clinical staff.
• Handle phone inquiries, direct calls, and relay messages professionally.
• Assist with basic billing and cash collection processes.
• Maintain front desk organization and manage supply levels.

Skills

Strong communication skills

Multi-task oriented

Sensitivity to others

Ability to handle stressful situations

Education

High School Diploma or equivalent

Tools

EPIC EMR

Job description

Corewell Health is seeking a friendly, entry-level Medical Receptionist to support a busy clinical office across multiple locations. Medical Receptionist experience and EPIC knowledge are preferred, but training is available.

Under supervision, you will handle patient check-in, registration, scheduling, basic billing, and phone inquiries, while maintaining HIPAA compliance and patient-centered care. You will advocate for excellent service and assist with a fast-paced front desk environment.