Patient-First Front Desk Specialist

EPIC Health System LLC; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

401(k) Retirement Plan

Paid Time Off and Holiday Pay

Professional Development

Supportive Work Environment

Job summary

EPIC Health System LLC is seeking a Medical Receptionist to warmly welcome patients and set a positive tone for their visit. You will support check-in, guide patients through virtual tablets, and ensure smooth front desk operations with a patient-centered focus.

The role emphasizes collaboration, strong communication, and the ability to handle scheduling changes while maintaining an organized lobby. Competitive benefits and professional development are offered.

Qualifications

• Minimum 1 year in a customer service role.
• Patient-centered approach that makes guests feel welcome.
• Familiarity with computers and ability to learn new tech quickly.

Responsibilities

• Greet patients and guide check-in, including virtual tablets.
• Manage front desk operations, open/close tasks and lobby cleanliness.
• Coordinate with team and escalate concerns to appropriate staff.

Skills

Customer service

Proficiency with computers

Organization & multitasking

Education

High school diploma or equivalent

Tools

EHR systems

Job description

EPIC Health System LLC is seeking a Medical Receptionist to warmly welcome patients and set a positive tone for their visit. You will support check-in, guide patients through virtual tablets, and ensure smooth front desk operations with a patient-centered focus.

The role emphasizes collaboration, strong communication, and the ability to handle scheduling changes while maintaining an organized lobby. Competitive benefits and professional development are offered.