Medical Office Front Desk & Scheduling Specialist

Proactive MD; Santa Fe (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Proactive MD is seeking an Administrative Assistant to provide essential front-desk support at our Health Center. You will schedule appointments, greet patients, answer calls and emails, and handle billing and EMR communications to ensure a positive patient experience.

Required: high school diploma, 1+ year admin experience, MS Office proficiency, and preferred clinical setting experience. A current BLS certification is required within 90 days of start date.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of relevant administrative experience is preferred.
• Proficiency with MS Office (Word, PowerPoint, Excel) is required.
• Experience in a clinical setting is preferred.
• Current BLS certification through the American Heart Association is required within 90 days of start date.

Responsibilities

• Schedules all appointments for the Health Center.
• Greets patients and visitors in a warm, friendly manner and directs them as appropriate.
• Answers all incoming calls for the Health Center.
• Handles all billing and payment for the Health Center.
• Communicates via phone, email, EMR software, and other systems regarding patient inquiries, concerns, or escalations.

Skills

1+ years admin experience

MS Office proficiency

Clinical setting experience

BLS certification

Education

High School Diploma or equivalent

Tools

EMR software

Job description

Proactive MD is seeking an Administrative Assistant to provide essential front-desk support at our Health Center. You will schedule appointments, greet patients, answer calls and emails, and handle billing and EMR communications to ensure a positive patient experience.

Required: high school diploma, 1+ year admin experience, MS Office proficiency, and preferred clinical setting experience. A current BLS certification is required within 90 days of start date.