Medical Office Administrator II

Mass General Brigham; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham, 15 Francis Street in Boston, seeks an administrative associate to support clinical operations. You will perform routine clerical tasks, schedule patient appointments, greet patients, and handle billing and medical records in a fast-paced hospital setting.

The role emphasizes effective communication, organization, and teamwork within the clinic’s front desk and related departments. Onsite work with standard hospital hours and responsibilities will apply.

Qualifications

• Office experience 2-3 years required.
• Proficiency with all Office Suite and related office procedures.
• Strong written and verbal communication.
• Ability to manage multiple tasks and time effectively.

Responsibilities

• Answer all incoming calls politely and professionally.
• Schedule outpatient clinic appointments by phone and in person.
• Greet patients and assist with check-in/check-out processes.
• Handle patient billing forms and update medical records.
• Coordinate with insurance and medical records departments as needed.
• Maintain organized patient charts and screening lists.

Skills

Office experience

Office software

Time management

Written communication

Multitasking

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

Mass General Brigham, 15 Francis Street in Boston, seeks an administrative associate to support clinical operations. You will perform routine clerical tasks, schedule patient appointments, greet patients, and handle billing and medical records in a fast-paced hospital setting.

The role emphasizes effective communication, organization, and teamwork within the clinic’s front desk and related departments. Onsite work with standard hospital hours and responsibilities will apply.