Clinical Office Specialist — Scheduling & Admin

Mass General Brigham Incorporated; Bridgewater (MA); Hybrid; USD 23,000 - 34,000; Part time

Job summary

Mass General Brigham is seeking an administrative assistant to support clinical operations in a busy physician practice. The role involves scheduling, check-in/check-out duties, and basic clerical tasks to ensure smooth patient flow.

The position requires a CMAA certification preference, high school diploma, and 2-3 years of office experience. Onsite work at 711 West Center Street with per diem status and day shifts are noted in the posting.

Qualifications

• High School Diploma or equivalent required.
• Certified Medical Administrative Assistant (CMAA) - Data Conversion - Various Issuers preferred
• Office experience 2-3 years required

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorization, provider questions, prescription refills, and test results.

Skills

Office operations

Phone etiquette

Time management

Communication skills

Education

High School Diploma

Tools

Microsoft Office

EMR systems

Job description

Mass General Brigham is seeking an administrative assistant to support clinical operations in a busy physician practice. The role involves scheduling, check-in/check-out duties, and basic clerical tasks to ensure smooth patient flow.

The position requires a CMAA certification preference, high school diploma, and 2-3 years of office experience. Onsite work at 711 West Center Street with per diem status and day shifts are noted in the posting.