Medical Assistant II — Ambulatory OB/GYN Clinic

Brigham and Women's Hospital; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Mass General Brigham in Boston seeks an Administrative/Clinical Support role to help schedule patient visits, maintain records, and assist with day-to-day office operations. Position involves on-site work at 45 Francis Street and requires handling patient inquiries with a professional demeanor.

Must have a High School Diploma, 1–2 years of office experience, and proficiency in MS Office. Strong communication and time-management skills are essential for success in this role.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 1-2 years preferred.
• Experience with MS Office and scheduling/billing systems is beneficial.

Responsibilities

• Schedule and manage patient appointments and records.
• Assist callers with inquiries and coordinate scheduling changes.
• Process patient billing forms and scan to medical record.
• Serve as Super User for scheduling, registration, and billing systems; train others.
• Oversee daily activities of practice staff in coordination with Supervisor.
• Handle co-payments and communicate provider questions, prescriptions, and test results.

Skills

MS Office

Telephone etiquette

Time management

Written communication

Multitasking

Customer service

Professional communication

Education

High School Diploma or Equivalent

Tools

Scheduling systems

Billing systems

EMR/LMR

Job description

Mass General Brigham in Boston seeks an Administrative/Clinical Support role to help schedule patient visits, maintain records, and assist with day-to-day office operations. Position involves on-site work at 45 Francis Street and requires handling patient inquiries with a professional demeanor.

Must have a High School Diploma, 1–2 years of office experience, and proficiency in MS Office. Strong communication and time-management skills are essential for success in this role.