Clinical Office Scheduling Specialist

Wentworth-Douglass Physicians Organization (WDP); Dover (NH); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Medical Administrative Assistant for our Wentworth-Douglass Hospital site. The role involves front-desk support, appointment scheduling, patient greeting, and billing-related tasks in a fast-paced clinical office.

The ideal candidate will have 2–3 years of medical office experience, proficiency with Office Suite, and the ability to manage multiple tasks in a busy environment. Onsite work at 789 Central Avenue, Dover, NH. Full-time, daytime hours, no weekends.

Qualifications

• High school diploma or equivalent required.
• CMAA preferred.
• Medical office experience 2–3 years preferred.
• Proficiency with Office Suite and ability to manage multiple tasks.

Responsibilities

• Perform routine administrative duties for a clinical service or physician practice.
• Schedule patient appointments and maintain records.
• Greet patients and assist with inquiries.
• Answer phones and triage routine inquiries.
• Process billing forms and scan documents to patient records.
• Act as super user for scheduling, registration and billing systems.

Skills

Office Suite proficiency

Scheduling

Phone etiquette

Time management

Education

High School Diploma

Certified Medical Administrative Assistant (CMAA)

Tools

Scheduling systems

Billing systems

Registration systems

Job description

Mass General Brigham is seeking a Medical Administrative Assistant for our Wentworth-Douglass Hospital site. The role involves front-desk support, appointment scheduling, patient greeting, and billing-related tasks in a fast-paced clinical office.

The ideal candidate will have 2–3 years of medical office experience, proficiency with Office Suite, and the ability to manage multiple tasks in a busy environment. Onsite work at 789 Central Avenue, Dover, NH. Full-time, daytime hours, no weekends.